# Recaho

> Recaho is a Cloud-based Restaurant Management Software (Restaurant Operating System) trusted by 13,000+ outlets across 300+ cities in 18+ countries. Built by Amonex Technologies, Recaho unifies GST billing, QR ordering, inventory, CRM, loyalty, kitchen display, call-centre ordering, and food-aggregator integrations (Swiggy, Zomato, ONDC) into one real-time platform for restaurants, cafes, cloud kitchens, and hotel F&B outlets.

## Products

### Core Business Software

- [Recaho POS](https://www.recaho.com/s/restaurant-pos-software): Restaurant billing software with table management, kitchen order routing, split bills, and multi-outlet control. Powers 13,000+ outlets across India, GCC, Southeast Asia, and Africa.

- [Recaho Mind AI](https://www.recaho.com/s/recaho-mind-ai): Conversational AI assistant for natural-language business queries, demand forecasting, menu engineering, and marketing automation.

- [Inventory Management](https://www.recaho.com/s/inventory-management): Real-time stock tracking across outlets, warehouses, and central kitchens, with recipe costing and food-cost control.

- [CRM & Marketing](https://www.recaho.com/s/restaurant-crm): Loyalty programs, prepaid wallets, feedback capture, customer segmentation, and automated WhatsApp/SMS/email campaigns.

- [Integrations](https://www.recaho.com/s/restaurant-integrations): Connects to 50+ tools spanning food aggregators, reservation platforms, payment gateways, communications, accounting, and hardware.

- [Peripheral Apps](https://www.recaho.com/s/recaho-peripheral-apps): Captain, kitchen, reception, and queue-management apps that sync in real time across the guest journey.

- [Photo Menu QR](https://www.recaho.com/s/qr-code-menu): QR-based digital menu with high-quality food photos for contactless dine-in ordering.

- [Call Centre Ordering](https://www.recaho.com/s/smart-call-center-ordering-system): Automated phone-order intake with caller ID, CRM lookup, auto-routing, and POS/KDS sync.

## Product Features

### Recaho POS Features

- [Restaurant Billing Software](https://www.recaho.com/s/restaurant-pos-software): GST billing, table management, table transfers, split bills, and multi-payment settlement
- [Order & Menu Management](https://www.recaho.com/s/restaurant-pos-software): KOT/BOT routing, modifiers, combos, discounts, and coupon management
- [Kitchen Display System](https://www.recaho.com/s/restaurant-pos-software): Digital KOT queue with kitchen-section routing
- [Reservations & Waitlist](https://www.recaho.com/s/restaurant-pos-software): Table booking, guest management, and queue tracking
- [Offline Billing Mode](https://www.recaho.com/s/restaurant-pos-software): Billing continues during internet outages with auto-sync on reconnect
- [Role-Based Access Control](https://www.recaho.com/s/restaurant-pos-software): Owner, manager, cashier, captain, and kitchen-staff permission tiers

### Recaho POSS Add-ons

- [Multi-Outlet & Chain Management](https://www.recaho.com/s/restaurant-pos-software): Centralized menu, per-outlet P&L, and chain-level reporting
- [Recaho Integrations](https://www.recaho.com/s/restaurant-integrations): Seamless connection with aggregators, payment gateways, and accounting software

### Recaho POS for Different Outlet Types

- Fine Dine Restaurants: Table management, split bills, course-wise ordering
- Quick Service Restaurants (QSR): Fast billing, self-ordering kiosks, queue management
- Cafes & Coffee Shops: Modifier management, loyalty programs
- Food Courts & Canteens: Multi-counter billing, shared-seating management
- Cloud Kitchens: Delivery-first workflows, aggregator-heavy order intake
- Ice Cream & Dessert Shops: Combo and modifier-based menu handling
- Bakeries: Batch and combo management, recipe costing
- Bars & Pubs: Table/tab management, multi-payment settlement
- Multi-Brand & Franchise Chains: Centralized control across brands and outlets

### Recaho Mind AI Features

- **Conversational Analytics**: Natural-language "ask anything" business queries
- **Demand Forecasting**: Predictive insights and peak-hour analysis
- **Menu Engineering**: Stars/Puzzles/Plowhorses/Dogs profitability-popularity classification
- **Revenue Leakage Detection**: Order-failure and fulfillment-friction analysis
- **Customer Intelligence**: Churn detection, segmentation, and CLV analysis
- **Kitchen Bottleneck Detection**: Inventory-gap and kitchen-performance analysis
- **AI-Segmented Campaigns**: Automated WhatsApp campaign targeting by customer behavior
- **Executive Dashboards**: Plain-language reporting for owners and managers

### Inventory Management Features

- **Real-Time Stock Tracking**: Ingredient-level tracking across outlets, warehouses, and central kitchens
- **Recipe Management**: Recipe costing and recipe-based auto stock deduction
- **Procurement**: Purchase orders, vendor management, and goods receipt notes (GRN)
- **Stock Control**: Audits, reconciliation, transfers, and low-stock reorder alerts
- **Production Planning**: Batch management and consumption tracking
- **Waste Management**: Waste tracking and inventory-valuation reporting

### CRM & Marketing Features

- **Loyalty Management**: Points, cash-back, prepaid wallets, and membership programs
- **Customer Database**: Profiles, visit history, and behavioral segmentation
- **Marketing Automation**: Birthday/anniversary campaigns and win-back campaigns
- **WhatsApp & Multi-Channel Campaigns**: WhatsApp, SMS, and email marketing
- **Google Review Automation**: Automated post-order review requests
- **Campaign Analytics**: Performance tracking across channels and segments

### Integrations Features

- **Food Aggregators**: Swiggy, Zomato, ONDC, Shopify — order intake, menu sync, outlet on/off control
- **Reservations**: ReserveGO, 7 Rooms
- **Payments**: Razorpay, PhonePe, Paytm, CCAvenue, DOJO, ICICI, Pine Labs
- **Communication**: WhatsApp Business API, Google Reviews, Telegram, SendGrid, GupShup, MSG91
- **Accounting**: Tally, BUSY
- **Hardware**: Sunmi, IMIN, Essae, POS Bank, PosiFlex, Epson, Honeywell
- **Compliance**: ZATCA (Saudi Arabia), GST e-Way Bill & e-Invoice (India), MRA (Mauritius), Scoop Sense (India)

### Peripheral Apps Features

- **Captain App**: Table-side order taking with real-time POS sync
- **Kitchen App**: Digital KOT queue with productivity and performance dashboards
- **Reception App**: Reservation and guest-queue management
- **Self-Ordering Kiosk**: Contactless, self-service ordering
- **Multi-Device Sync**: Real-time synchronization across all connected apps

### Photo Menu QR Features

- **Digital QR Menu**: Table-wise ordering with high-quality photos
- **Live Order Tracking**: Real-time status from order to kitchen
- **Direct-to-Kitchen Ordering**: Skips manual order entry
- **Multi-Language Support**: Menus in multiple regional languages
- **Payment Integration**: Razorpay-powered contactless checkout

### Call Centre Ordering Features

- **Caller Identification**: Instant customer lookup on incoming calls
- **Auto-Routing**: Orders dispatched to the correct outlet automatically
- **CRM Integration**: Access to customer history and repeat-order patterns
- **POS & KDS Sync**: Real-time KOT generation and kitchen routing
- **Call Analytics**: Agent productivity and order-accuracy monitoring

## Resources

### Support & Documentation

- [All Products](https://www.recaho.com/s/restaurant-billing-software-system-pos): Full product and feature overview
- [Integrations Directory](https://www.recaho.com/s/restaurant-integrations): Complete list of supported aggregators, payments, and hardware

### Learning Resources

- [Recaho Blog](https://www.recaho.com/m/blogs): Industry insights, best practices, and product updates
- [YouTube Channel](https://www.youtube.com/@recahobillingsoftware): Video tutorials and product demonstrations

### Company Information

- [About Recaho](https://www.recaho.com/s/about-us): Company background, mission, and team

## Industries Served

### Restaurant & Food Service
Recaho powers fine dining restaurants, quick service restaurants (QSR), cafes, coffee shops, food courts, canteens, cloud kitchens, ice cream and dessert shops, bakeries, bars, pubs, lounges, pizzerias, and multi-brand restaurant chains.

### Hospitality
Hotel and resort restaurants use Recaho POS and CRM modules for guest dining services alongside broader hospitality operations.

### Catering & Franchise Operations
Banquet catering companies and franchise/multi-outlet restaurant groups use Recaho for centralized menu, inventory, and chain-level reporting.

## Key Technologies

### Hardware Integration
- Android POS terminals and printers (Sunmi, IMIN)
- Thermal and kitchen printers (Epson)
- Barcode scanners and weighing scales (Honeywell, Essae)
- POS terminals and peripherals (POS Bank, PosiFlex)
- EDC card/UPI machines (Pine Labs)
- Self-ordering kiosks and customer display screens

### Software Capabilities
- Cloud-based architecture (AWS) with WebSocket real-time sync
- Offline billing mode with auto-sync on reconnect
- AI-powered conversational analytics and demand forecasting
- Automated inventory deduction and reorder alerts
- GST-compliant billing and multi-country tax compliance (India, Saudi Arabia, Mauritius)
- Multi-tenant architecture with outlet-level data isolation
- Role-based access controls and audit logging
- Encrypted data in transit with automated backups

### Integration Ecosystem
- Food aggregator integrations (Swiggy, Zomato, ONDC, Shopify)
- Payment gateway integrations (Razorpay, PhonePe, Paytm, CCAvenue, DOJO, Pine Labs)
- Accounting integrations (Tally, BUSY)
- Communication integrations (WhatsApp Business API, SendGrid, GupShup, MSG91, Telegram)
- Government/compliance integrations (GST e-Invoice, ZATCA, MRA)
- API-first architecture for custom workflows

## Customer Base & Reach

- **Total Customers**: 13,000+ outlets worldwide
- **Geographic Presence**: 300+ cities, 18+ countries — India, GCC, Southeast Asia, and Africa
- **Founded By**: Amonex Technologies
- **Headquarters**: Balewadi, Pune, Maharashtra, India
- **Pricing**: From ₹10,000/year
- **Languages Supported**: English, Hindi, Marathi, Bengali, Kannada, Malayalam, Punjabi, Telugu, Tamil

### Notable Clients
Pista House (Oman), Chef Noushad Signature (Kuwait), Varak (UAE), Wakra Paragon (Qatar), Shabestan (Singapore), We Desi Indian Bistro (Singapore), AVEO Café & Lounge (Maldives), KOPI CUP (Qatar), Sujata Mastani (India), Zushi (India)

## Contact

- **Sales**: +91 89568 52960 / +91 7028249188 / +91 8956852961
- **Sales Email**: sales@recaho.com
- **Support**: support@amonex.in
- **Support Phone**: 07969990111
- **Social Media**: LinkedIn, Instagram, YouTube

## Legal & Compliance

- [Privacy Policy](https://www.recaho.com/privacy-policy): Data protection and privacy practices
- [Terms and Conditions](https://www.recaho.com/terms): Service terms

## Certifications & Recognition

Featured on Capterra, GetApp, Software Advice, SaaSWorthy, and GoodFirms. Exhibitor at AAHAR 2024. Active across India, GCC, Southeast Asia, Africa, and other international markets.

## Optional

- [Full feature taxonomy, complete integration tables, operational KPIs, and 70+ client case examples](https://www.recaho.com/llms-full.txt): Comprehensive reference for deep queries beyond this summary.